Frequently Asked Questions

How does production work?

We don't manufacture any products in advance due to the variety of options and the high cost of top-quality vegetable-tanned leather and hardware, which makes it challenging for us to accurately estimate demand at this time.

As soon as your order is placed, we promptly begin crafting the items in your order, striving to create a product that will last for a very long time, right here in Canada. We start working on your order as soon as possible with the materials we have in stock. If materials is missing, we are quickly ordering it from our fast shipping providers.

We handcraft each and every single product we sell.


Shipping Delays

We presently don't have any production delays.

     

    Always refer to the homepage banner to get here and learn if we have a production delay. We appreciate your understanding, and rest assured, we do our best to start working on your order as soon as possible!

    If you have any questions, feel free to contact us!

    Current Promotions

    We have a few promotions running at all times and the best part is that they are automatically applied, no need for a promo code or coupon.

    Bundles

    Bundles are kit of multiple products that come together and automatically has a reduced price. We think that if you are buying more than one product you should get a discount.

    Dog Walker Bundle comes with a leash and a dog poop bag holder, together you save ~17%.

    We will get more bundles in the future as we release new products!

    15% OFF multiple items

    If you buy 2 items, you get one at 15% OFF, if you buy 3 you get 2 at 15% OFF. Another great way to save money is to buy multiple items at once!